Conflict Resolution Overview

Assignment Overview Conflict is a normal process that can be constructive or destructive depending on how it is managed and resolved. Conflict occurs at all levels within an organization. The dynamic nature of health care offered by diverse health care providers caring for a diverse population may promote a higher level of conflict. A leader understands how to recognize conflict and engage in strategies for effective positive resolution. For this paper the following sections will be addressed Define an area of conflict in current practice or a potential conflict situation you may face as an advanced practice leader including background evidence to demonstrate it is a problem Identify potential or real barriers that create the conflict and how this particular conflict impacts quality outcomes and care including literature evidence that demonstrate it as a barrier to conflict resolution. After reviewing the Thomas-Kilmann Instrument (TKI) categories from the lesson, identify, what you believe to be, your most common reaction mode to conflict and provide an example of how this reaction mode has been utilized in a conflict along with the outcome of the conflict. Address whether your reaction mode is assertive or cooperative in focus as demonstrated on the TKI model. Please note that you are not required to complete the TKI assessment. Your reaction mode may not be the most appropriate and that is perfectly fine. It is important to be self-reflective in this assignment. Identify the most appropriate reaction mode from the TKI model that should be utilized to promote resolution to this paper’s conflict topic. Why would this reaction mode be the most appropriate reaction to promote resolution? Give a brief example of how this reaction mode would support the conflict topic and promote resolution Reflect on your learning about reaction modes to conflict during the process of writing this assignment. How you will apply this learning in your role as an advanced practice leader to resolve conflict. Summary of key points Assignment Instructions Sources older than five years may not be used without the permission of the class professor. Title page, pagination, subheadings, body of paper, citation of sources, and reference page must follow APA guidelines as found in the most current edition of the manual. Rules of grammar, spelling, word usage, punctuation, sentence and paragraph structure are followed and consistent with formal, scholarly writing as noted in the most current edition of the APA Manual. Please note: If you do not receive a proficient rating in any major content category, you can re-submit your assignment with revisions in those content categories to receive a better grade. You have one additional opportunity to revise after the initial submission in order to make improvements. The initial submission must be a complete paper, rough drafts will not be graded. All revisions must be submitted no later than Sunday of Week 7 at 11:59pm. (You cannot revise your APA for a higher grade in that category) Length: Four to six pages (not including title and reference page) Scholarly literature is required A minimum of three (3) scholarly literature references must be used. Submission: Submit your files via Dropbox: Last name_First initial_Module 6: Conflict Resolution Title page Body of paper (headings for each section) Define an area of conflict in current practice or a potential conflict as an advanced practice leader including background evidence to demonstrate it is a problem Identify potential or real barriers that create the conflict and how this particular conflict impacts quality outcomes and care including literature evidence that demonstrate it as a barrier to conflict resolution. Based upon the Thomas-Kilmann Instrument (TKI) identify your most common reaction mode to conflict and provide an example of how this reaction mode has been utilized in a conflict along with the outcome of the conflict. Address whether your reaction mode is assertive or cooperative in focus as demonstrated on the TKI model. Please note that your reaction mode may not be the most appropriate and that is perfectly fine. It is important to be self-reflective in this assignment. Identify the most appropriate reaction mode from the TKI model that should be utilized to promote resolution to this paper’s conflict topic. Why would this reaction mode be the most appropriate reaction to promote resolution? Give a brief example of how this reaction mode would support the conflict topic and promote resolution Reflect on your learning about reaction modes to conflict during the process of writing this assignment. How you will apply this learning in your role as an advanced practice leader to resolve conflict. Reference page

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