Customer Service

Paper – Select a customer service related research topic that may apply to your discipline and to use for your final paper. Create an annotated bibliography. Please use APA format for the cover page, spacing, and citations. Organize your annotated bibliography alphabetically.

The annotated bibliography must include a minimum of 10 sources. Each annotation should be one paragraph in length (100-150 words) and written in the third person. Review the Graduate Student Orientation as an Annotated Bilbiography is explained in detail there.

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