Nonverbal Communication (Andersen)

Assume you are holding a business meeting with five people, each from a different continent (North America, South America, Europe, Africa, and Asia) and you are one of them. Which steps would you take to ensure that everyone is comfortable and that communication is good between everyone? Objective Unit 3: National Culture (part 2) Topics: Manners Body Language Perceptions and Representations (perception of time and space, and impacts on management, e.g. planning) Learning Outcome: Apply concepts of cultural awareness to personal context and local work situations through written reflections in the Learning Journal and Discussion Forum Learning Objectives: At the end of this Unit, you will be able to: Understand the importance of social norms Understand the importance of nonverbal communication Recognize manners and know how to observe them Understand the difference between monochronic and polychronic cultures. Reading material When Cultures Collide – Chapter 6 – Manners and Mannerisms (Lewis, 2005) pp. 81-97 The Basis of Cultural differences in Nonverbal Communication (Andersen) Exploring More than 24 Hours a Day (Kaufman, Lane, Lindquist, 1991)

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