Provided a thorough definition of organizational development including a multitude of clear and substantive examples that illustrate what it is and what it is not. Clearly identified the need for change with the merging companies. Offered substantial details and clear examples to support the need for change, thus demonstrating substantial comprehension of the content. Clearly described how the renewal process can be applied by companies as a tool for adapting to change. Provided several best practices for the application of this tool and described why they are effective. Provided a thorough description of the sources of employee resistance to change programs. Provided clear examples of these sources of resistance and thoroughly described how and why they arise. Provided best practices for overcoming resistance to change programs and described why these tools are effective.